Kabul Polytechnic University
B.S Computer Science , Information Technology
Jul 2017 – Oct 2021
Personal profile
Sayed Wali Seerat
IT Engineer
Work Experience – UA Telecom ISP
I have four years of experience as an IT Engineer at UA Telecom ISP, providing technical support and maintaining reliable internet services for residential and business customers. My responsibilities included installing and configuring network equipment, troubleshooting connectivity and Wi-Fi issues, and optimizing network performance. I also performed on-site technical support, resolved complex network problems, and worked closely with the Network Operations Center (NOC) to ensure high service availability and customer satisfaction.
I have four years of experience as an IT Engineer at UA Telecom ISP, providing technical support and maintaining reliable internet services for residential and business customers. My responsibilities included installing and configuring network equipment, troubleshooting connectivity and Wi-Fi issues, and optimizing network performance. I also performed on-site technical support, resolved complex network problems, and worked closely with the Network Operations Center (NOC) to ensure high service availability and customer satisfaction.
Career
Experience
IT · UA-Telecom
Kabul -Afghanistan
- During my time as an IT Engineer at UA Telecom ISP, I successfully diagnosed and resolved complex network connectivity issues for both residential and corporate customers. I configured and maintained routers, wireless access points, and CPE devices, improving network stability and Wi-Fi coverage. I performed on-site troubleshooting, optimized network performance, and ensured minimal service downtime. Through effective technical support and problem-solving, I consistently enhanced customer satisfaction while maintaining reliable internet services and contributing to the company's operational efficiency.
Learning
Education
Selected work
Projects
COAR -Afghanistan under Unicef
Work Experience – IT Engineer, COAR Organization I worked as an IT Engineer at COAR Organization in Khost Province for one year in 2023. I provided technical support, maintained computer systems and network infrastructure, installed and configured IT equipment, and resolved hardware and software issues to ensure smooth daily operations.
Certifications
Certifications
- Information Technology -KPU
Languages
Languages
- Dari Full professional proficiency
- EnglishProfessional working proficiency
- PashtoNative or bilingual proficiency
Let's talk
Contact
Want to work with Sayed Wali Seerat? Reach out directly or download the CV.