Personal profile

Hazrat Omer Shinwari

Point Agent

Provided customer service and managed telecom sales, including SIM card registration, activation, recharge, and package subscriptions. Assisted customers with telecom services, handled daily transactions, and maintained accurate records.

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Career

Experience

Point Agent · Roshan
Jalalabad
Jan 2021 – Feb 2022
- Provided customer support and assisted with telecom service operations, including SIM card registration, activation, recharge, package subscriptions, and resolving customer issues. Maintained good customer relationships and delivered efficient service.
Point Agent · Etisalat
Jalalabad
Jan 2023 – Mar 2024
- Provided customer service and supported sales activities, including SIM card registration, activation, recharge, package subscriptions, and addressing customer inquiries. Assisted customers with telecom services and maintained professional communication.
Point Agent · Salam
Nanghar
Feb 2025 – Nov 2025
- Assisted customers with Salam telecommunications services, including SIM card registration, activation, recharge, package subscriptions, and customer inquiries. Supported daily sales and service activities while maintaining accurate and professional customer service.

Learning

Education

Shinwari Public high school

Jan 2009 – Feb 2021

Completed high school education with a strong foundation in general academic subjects, communication, and basic computer skills. Developed teamwork, discipline, problem-solving, and interpersonal skills through academic and extracurricular activities.

Nanghar University

BCS IT engineer , IT

Mar 2022 – Feb 2026

Completed a Bachelor’s degree in Computer Science with a specialization in Computer Networks. Gained practical and theoretical knowledge in networking, network security, databases, operating systems, and information technology.

Toolkit

Skills

MCSE
CCNA
CCNP
Mikrotik
MS office
Security
CCTV
PBX
Point Agent
Store Agent

Selected work

Projects

Design and implementation for KELC

Designed and implemented a secure and reliable network infrastructure for KELC. The project included network planning, IP addressing, VLAN configuration, routing, switching, VPN, firewall and access control to improve network performance, security, and reliability.

Certifications

Erasoft it solution Erasoft it solution · Jun 2024

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Contact

Want to work with Hazrat Omer Shinwari? Reach out directly or download the CV.

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Work History

Point Agent Jan 2021 – Feb 2022

Roshan , Jalalabad

Provided customer support and assisted with telecom service operations, including SIM card registration, activation, recharge, package subscriptions, and resolving customer issues. Maintained good customer relationships and delivered efficient service.

Point Agent Jan 2023 – Mar 2024

Etisalat , Jalalabad

Provided customer service and supported sales activities, including SIM card registration, activation, recharge, package subscriptions, and addressing customer inquiries. Assisted customers with telecom services and maintained professional communication.

Point Agent Feb 2025 – Nov 2025

Salam , Nanghar

Assisted customers with Salam telecommunications services, including SIM card registration, activation, recharge, package subscriptions, and customer inquiries. Supported daily sales and service activities while maintaining accurate and professional customer service.

Work History

Point Agent Jan 2021 – Feb 2022

Roshan , Jalalabad

Provided customer support and assisted with telecom service operations, including SIM card registration, activation, recharge, package subscriptions, and resolving customer issues. Maintained good customer relationships and delivered efficient service.

Point Agent Jan 2023 – Mar 2024

Etisalat , Jalalabad

Provided customer service and supported sales activities, including SIM card registration, activation, recharge, package subscriptions, and addressing customer inquiries. Assisted customers with telecom services and maintained professional communication.

Point Agent Feb 2025 – Nov 2025

Salam , Nanghar

Assisted customers with Salam telecommunications services, including SIM card registration, activation, recharge, package subscriptions, and customer inquiries. Supported daily sales and service activities while maintaining accurate and professional customer service.

Hazrat Omer Shinwari

Experience

Point Agent · Roshan

Point Agent · Etisalat

Point Agent · Salam

Education

Shinwari Public high school

Nanghar University

Skills

Projects

Design and implementation for KELC

Certifications

Contact